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Operations Transition

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Ensuring an adequate and successful transition of any new ways of working to ensure that all team members are aware of the roles & responsibilities and how they can practically apply them.

Designing a new and more efficient process is one thing, but implementation is another key success factor. The best process isn’t worth anything if it’s not rolled out properly. To introduce a new process or way of working, it’s best to engage the business with a ‘rallying cry’ from leadership – explaining and socialising “why the need for change”.

Deliverables

At Flock we help clients with:

  • Roll-out/communication of plans to manage change
  • Pilot testing of new processes and way of working
  • Bespoke training sessions
  • Development of training collateral
  • Setting up ‘Train-The-Trainer’ client teams
  • Surgery Sessions for continued support

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